Frequently Asked Questions

Archive 2023-2024


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Am I Eligible to Enroll in Student Health Insurance Plan?

Online Enrollment Periods

Fall - 07/15/2023 - 09/15/2023

Spring - 12/01/2023 - 02/02/2024

Summer - 04/16/2024 - 06/21/2024 (International and Funded Graduate Students)

Online Enrollment

Online Enrollment Guide

Visiting Scholars

Continuation Coverage

Students with a Qualifying Life Event

UT Gap Coverage


Waiver Periods

Fall - 07/15/2023 - 09/22/2023

Spring - 12/01/2023 - 02/02/2024

Summer - 04/16/2024 - 06/21/2024

The Summer waiver deadline ended 06/21/2024. The online waiver system can no longer accept new waiver requests.

Health Care Coverage and Evacuation/Repatriation Coverage Requirements for International Students.

Health Care Coverage for International Students must be provided through a Patient Protection and the Affordable Care Act (PPACA) compliant individual or employer health plan that meets the minimum federal requirements for coverage for certain foreign exchange visitors set forth in 22 CFR 62.14 (b) and (c) and (d).

  1. Such a plan must provide coverage that, at a minimum:
    • Provides the Essential Minimum Benefits required by the PPACA with no annual limits;
    • Contains no exclusions for pre-existing conditions;
    • Covers 100% of Preventive Care as defined by the PPACA;  
    • Imposes a deductible that does not exceed $500 per accident or illness;
    • Imposes no provisions for co-insurance that exceed 25% of the covered benefits per accident or illness; and
    • Is underwritten by an insurance carrier that meets the requirement of 22 CFR 62.14(d)(1) or offered or underwritten by a federally qualified HMO or competitive Medical Plan as determined by the US Department of Health and Human Services.
  2. Plans that do not meet the Health Care Coverage requirements of this policy include:
    • Short Term Limited Duration Plans; and
    • Other health plans created expressly for the purpose of providing coverage to international students and/or non-immigrant visa holders.
  3. Evacuation/Repatriation Coverage for International Students must provide coverage for:
    • Repatriation expenses in the amount of no less than $25,000; and
    • Expenses associated with the medical evacuation of the insured to the insured’s home country of no less than $50,000.

Individual plans provided through the federal Health Insurance Marketplace (or “Exchange”) or a state Health Insurance Marketplace (or “Exchange”) provide coverage that meets the Health Care Coverage requirements of this policy.

A waiver shall be granted to an International Student for any semester of enrollment in which the student is:  

  • Eligible for, and as, a participant in the UT System Employee Group Health Plan coverage.  
  • Able to establish that the student has coverage that is backed by the full faith and credit of the government of the exchange visitor's home country and is provided through a PPACA compliant plan.
  • Sponsored by the US Government or another sponsoring entity that has guaranteed payment of all health expenses and repatriation and evacuation expenses in writing.
  • Able to establish that the student is enrolled in health care coverage through another source that meets the requirement of #1 and/or # 2 above; or
  • Enrolled exclusively in distance learning class at the institution.


Essential Minimum Benefits: A comprehensive package of benefits and services that must be included in a PPACA compliant health care, including:

  • Ambulatory patient services
  • Emergency services
  • Hospitalization (such as surgery)
  • Pregnancy, maternity, and newborn care (care for a mother and baby before and after the baby is born)
  • Mental health and substance use disorder services, including behavioral health treatment, counseling and psychotherapy
  • Prescription drugs
  • Rehabilitative and habilitative services and devices
  • Laboratory services
  • Preventive and wellness services and chronic disease management

Evacuation and Repatriation Coverage Specific additional coverage provided to pay the expenses associated with the cost of medical evacuation of an insured and the return of the remains of a deceased insured to the home country of the insured.

International Student A student who is enrolled at a UT System institution who holds a non-immigrant visa that is tracked by the Student and Exchange Visitor Information System (SEVIS), other than a category F3 visa.  A student enrolled at a UT System and who holds an F1, F2, J1, or J2 non-immigrant visa is an “International Student”.

Preventative Care Medical care that must be offered to participants in health coverage with no out of pocket costs to the plan enrollee.

Short Term Limited Duration Plans or other health plans created expressly for the purpose of providing coverage to international students and/or non-immigrant visa holders do not meet the requirements for Health Care Coverage described in Section 3.1(a) of this policy.

Enrollment in UT SHIP Plan as Default Requirement 

International students shall be automatically enrolled and assessed a fee sufficient to cover the cost of enrollment in UTSHIP.  This enrollment will be inclusive of the Health Care Coverage and Evacuation/Repatriation coverage offered through UTSHIP unless the institution has granted the International Student a waiver, pursuant to the requirements.

International Students granted a waiver based on the requirements of the UT System Policy using an insurance policy that does not include the Evacuation/Repatriation Coverage requirements shall be automatically enrolled in UTSHIP Evacuation/Repatriation Coverage (Academic Emergency Services [AES]) and charged a fee sufficient to cover the cost of this enrollment.


View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Parent Information

Enhanced Products

Optional Dental Coverage

Optional Vision Coverage

This service is not administered by Academic HealthPlans.

Regulatory Notices


Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 581-0368
24/7 Nurseline
1 (855) 267-0214
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 1 (888) 706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

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24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

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Languages: English, Spanish
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